Mattson Step-by-Step Guide to Public Speaking
Step-by-Step Process of the Informative Presentation
(17 steps)
- Analyze the Audience: Who
are they, What do they need, What do they expect,
How can you give them what they need and expect?
- Select Your Topic: Chose a
topic that will meet the audience’s needs
and expectations.
- Set You Goals: What do you
want to audience to be able to know, do, or understand
after your presentation. Determine a main idea
to meet these goals. Write the main idea in one
declarative sentence.
- Gather Information: Select
information you already know and add supporting
information from reliable sources, e.g. interviewing
experts, books, trade magazines, trade journals,
surveys, polls, credible websites, etc. Make
you only select information that supports your
goals and the main idea of your presentation.
- Organized Information: Pull
like information into categories, work categories
down to three categories. Experts say 2-5 categories;
however, I suggest 3 because we are a culture
of threes and people remember best in groups
of threes, e.g. red, white, and blue. responsibility,
commitment, and sacrifice. blah, blah, and blah
- Develop Outline: Organized
information into three parts:
- Introduction
- Body
- Conclusion.
The strategy is repetition. Tell them what
you are going to say, tell them, then, tell
them what you said.
- Write Body of Outline first: You
must do this first to keep consistent with the
strategy of repetition. Of the information you
gathered into three categories, write a summary
sentence of each category. Double check to make
sure these three summary sentences support your
main idea sentence. These three summary sentences
will each become your main points in the body
of your outline. All the information in the categories
will become your support information. Now write
out information in outline form e.g. use the
following symbols: Roman Numerals are for your
main points, capital letters are for sub points
(their only job is to support the main point),
numerals for sub-sub points (their only job is
to support the sub points), and small letters
for sub-sub-sub points (their only job is to
support sub-sub points), etc.
- Write Introduction: This is
easy because it is mostly done. First prepare
and attention getter. It is
something that sparks the audience’s curiosity
and gets them to sit up and think, “this
sounds good, tell me more.” You can use
a story, a poem, music lyrics, video, picture,
example, statistic, questions and answer, rhetorical
questions, etc. If your credibility wasn’t
provided in your introduction, provide it now.
Credibility is the answer to the audience’s
question, “why should you listen to
you?” Then, orient your audience
to what you will be speaking about by stating
your main idea and listing your main points of
the body (you already wrote these in your goals
and body of this process). It is good to count
off your main points for the audience too e.g. “we’ll
explore three things, first…second…and
third.
- Write Conclusion: This is
also easy because it is mostly done. Simply restate
your main points in the order you presented them.
You can also count them off. I suggest you give
an example of each point too. An example would
be any of your sub points. Then write a clinching
statement. Tie in to your attention getter or
your main idea. You can use a story, a poem,
music lyrics, video, picture, example, statistic,
etc.
- Develop Formal Outline: Convert
your points and sub-points into full sentences. This
will help you with articulation later while delivering
your presentation. Then add transitions
between Introduction and Body, between Body and
Conclusion, and between each of the main points.
Transitions are simply a way to move from point
to point e.g. “now for my first point…,” “moving
on to my 2nd point…,” “I
talked about—say the text of your first
point—and—say the text of your second
point—I will move on to my third and final
point.” Personally, I make it my
rule to say “third and final point” because
if anyone is starting to doze, they hear “final
point” and that energizes them because
the think, “Final point? Good, I
can listen to one more point.”
- Prepare Visual Aids: discussed
in Visual Aids: Dazzling
or Destructive?
- Prepare Note Cards: discussed
in Informative
Presentation Tips
- Practice
- Practice
- Practice
- Practice
- Practice: We can't emphasize
enough the importance of practice.
Step-by-Step Process of Writing a Persuasive
Presentation
(12 steps)
- Analyze the Audience:What
is the audience’s disposition to your proposition? What
motivates them? Who are they; What do they
need; What do they expect; How can you give them
what they need and expect?
- Set You Goals: Determine exactly and clearly what
action you want the audience to take after your
presentation? Determine a main idea to
meet these goals (your proposition). Write
your proposition in one declarative sentence.
- Gather Information:Select
information you already know and add supporting
information from reliable sources, e.g. interviewing
experts, books, trade magazines, trade journals,
surveys, polls, credible websites, etc. Make
sure you only select information that supports
your goals and the main idea of your presentation
- Organize Your Information Into A Persuasive
Pattern: Several choices of patterns
exist: problem/solution, comparative
advantages, refutation, cause and effect, etc. Use
what works best for your needs; however, the
following is comprehensive The
Mattson Version of the Motivated Sequence.
- Get the audience attention: Use a stories, statistics, pictures, film/video/dvd clips, facts, examples, activity, etc.
- Problem/Need: Uncover the
problem or need of the audience. Make sure
it’s the audience’s problem or need—not
yours or someone else’s. Research shows that
it is difficult to convince/persuade an audience
if they don’t perceive a problem or need that
affects them.
- Solution/Satisfaction: Tell the audience specifically and clearly what you want the audience to do e.g. Eat at Joe’s. Buy this life insurance policy. Join this gym. Go on this diet. Get a fish tank. Etc. Then give features and benefits of doing so.
- Reservation/Refutation: Prepare yourself in advance for any reasons why the audience might not want to do what you are asking. Address these concerns. If they are false concerns, say so and why. If they are legitimate concerns, admit it.
- Visualization/Emotion: Paint a mental picture, or show them. Get the audience to see, taste, hear, smell, feel, experience, how life would be if they agree to your solution. You can tell them all the pleasure they will experience if they do your solution, or all the pain they will suffer if they don’t take your solution, or both.
- Action: Ask them to make
a commitment to your solution today. The best
is to have the solution with you now, and the
audience can solve their problem or need right
there. You can get a commitment in writing,
orally, or “by a show of hands” too.
Research shows most people think of themselves
as consistent with doing what they say, if
not it causes disharmony (cognitive dissonance).
And there are only three ways to get back into
harmony: One,
follow up on their commitment. Two,
change their perception of themselves. Three,
make themselves forget they ever made the commitment.
Most chose the first choice.
- The
Magic Formula: In his book, How
to Win Friends and Influence People,
Dale Carnegie tells us about the Magic Formula.
It really isn’t unique as it has been
used since the ancient philosophers. However,
Carnegie coined an interesting and catchy
term. It goes back to the notion of finding
a benefit for the audience. Use it, it is
powerful. It goes like this: I urge you to
(whatever action you want the audience to
do) because if you do, you will (tell the
audience the most meaningful benefit they
will enjoy). Then, tell them exactly and
clearly how to get it or do it. One key element
here, you must be very clear what you want
the audience to do. Vagueness will nullify
all your efforts e.g. “sign this petition
for gun control” vs. “let’s commit
to doing something about gun control.” Do
you see the difference?
- Develop Formal Outline:
Convert your points and sub-points into
full sentences. This
will help you with articulation later while
delivering your presentation.
- Prepare Visual Aids: discussed
in Visual Aids: Dazzling
or Destructive?
- Prepare Note Cards: discussed
in Informative
Presentation Tips
- Practice
- Practice
- Practice
- Practice
- Practice: We can't emphasize
enough the importance of practice.
Do you see the power of a well researched, organized
and prepared structure in persuading?
I remember years ago when I had this “aha” moment
and finally figured out a clear and concise approach
on how to effectively sell. I read many books,
talked with many seasoned pros, and attended seminars
and workshops. I thought I boiled it all down
into three simple concepts (I thought I figure this
out on my own).
Passion, conviction, and logic
is all that is needed to sell. It turns out that
Aristotle discovered the same thing centuries ago;
however, he used the terms ethos, pathos,
and logos!
Always Prepare and Organize with the Audience in
Mind—Speak From Your Heart; then, You Will Never
Go Wrong. –Rod Mattson.